Representative Matters
Provided ongoing communications counsel for main construction contractor following the Big Dig fatal ceiling collapse in Boston, demonstrating that a safety officer’s memo purporting to show that the company knew about material deficiencies was fabricated.
Advised a regional health center after the US Department of Justice intervened in a qui tam lawsuit suit two years after declining to do so, including developing a comprehensive website to counter allegations of improper contracts and physician reimbursement.
Supported pharmaceutical company in responding to New York Times reporter writing major story scrutinizing the adverstising campaigns for one of its well-known drugs.
Worked with leading transplant center’s executive and communications team to develop a communications strategy to respond to Pro Publica examination of its operations.
Advised many organizations — among them hospitals, financial firms, biotech and technology companies, non-profits, and cultural institutions — facing negative media coverage or investigative series by regional and national outlets.
Represented academic medical centers in Massachusetts, Rhode Island, New Hampshire, and Maine in responding to host of reputational issues, including state and federal regulatory matters, acquisitions, patient and physician issues, and medical errors.
Serving as communications counsel for medical systems and children’s hospitals around the country on controversial matters, including the provision of gender-affirming care.
Counseling colleges and universities on matters that present potential reputational threats, including student and faculty issues, leadership transitions, labor disputes, donor controversies, and student protests.
Providing communications support for private schools in New England and have extensive experience assisting them in responding to allegations of faculty sexual misconduct .
Representing major law firms in managing reputational issues arising from client and lawyer matters.
Led numerous audits to assess clients’ ability to manage reputational threats and identify potential risks, including consumer companies, hospitals, insurers, law firms, financial firms, defense contractors, and colleges and universities, among others.
Developed dozens of crisis communications plans and scenario plans to ensure organizations have processes in place to respond effectively to reputational threats.
Conducted media trainings for a diverse set of organizations, among them, the Gates Foundation, the United States Post Office, Centers for Medicare & Medicaid Services, MIT-IBM Watson, HubSpot, DraftKings, MIT, Harvard, Wake Forest, Johnson & Johnson, Blue Cross Blue Shield, Novartis, Aetna, Liberty Mutual, and John Hancock.